Building Community, Driving Success
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Building Connections
Kelsey BarnesTenant Relations Manager
“We strive to provide exceptional service to our Neighbors from lease execution to their grand opening. We have created multiple resources for our Neighbors to be successful including our digital Welcome Packet and our robust communication platform, DashComm. Our award-winning Tenant Open Tracker is a tool designed to track our Neighbors’ progression to opening by having key internal departments complete frequent check-ins throughout the onboarding process.”
Tracee Meade SENIOR CUSTOMER SOLUTIONS SPECIALIST, SOUTHEAST
“It is my pleasure as a senior member of the Customer Solutions team to refer to our tenants as Neighbors internally as well as externally. When speaking to other PECO departments, this terminology helps me advocate for our Neighbors because it more naturally explains our relationship. Ultimately, we want to treat our Neighbors like they would treat us, in a fair and friendly manner.”
Kathy Jemilo SENIOR REGIONAL PROPERTY MANAGER
“PECO’s Property Management team works with multiple departments to assure that our Neighbors have a great experience when opening a new location, and we stay committed to them every day – because their success is PECO’s success.”
Jordan TitshawLeasing Professional
“At PECO, we have a unique relationship with the business owners in our shopping centers, so we refer to them in a unique way – as Neighbors. These businesses are an integral part of what makes PECO great, and our relationship with them goes beyond the typical Landlord-Tenant relationship. We see our Neighbors as partners and key drivers, not only of the success of our shopping centers, but our communities and our company as a whole."
